At Meem Seen, we strive to ensure complete customer satisfaction with our products. To facilitate a seamless shopping experience, we offer a straightforward and customer-friendly exchange policy. Please review the following terms and conditions carefully:
1. Exchange Eligibility
- Timeframe: Customers may request an exchange within seven (7) days from the date of purchase.
- Condition: The product must be in its original condition, unused, unwashed, and with all tags and packaging intact.
- Proof of Purchase: A valid receipt or proof of purchase is required for all exchange requests.
2. Exchange Process
- If the product you wish to exchange is eligible, you may visit our store or contact our customer service team to initiate the exchange process.
- Exchanges are subject to product availability. If the desired product is out of stock, we will provide alternative options or issue a voucher (as outlined below).
3. Pricing Adjustments
- If the new product you select for exchange has a lower price than the original product, the difference will be issued as a Meem Seen voucher.
- This voucher will be valid for six (6) months from the date of issue and can be used for future purchases at any Meem Seen store or online.
4. Non-Exchangeable Items
The following items are not eligible for exchange:
- Products without the original receipt or proof of purchase.
- Products that have been used, damaged, or altered after purchase.
- Products marked as “Final Sale” or “Non-Exchangeable” at the time of purchase.
5. Additional Notes
- Exchanges are only applicable for products of equal or lesser value. If the new product selected is of higher value, the customer will be required to pay the difference.
- Meem Seen reserves the right to deny an exchange if the product does not meet the eligibility criteria outlined in this policy.
- This policy is subject to change without prior notice. Please refer to our website or contact customer service for the most up-to-date information.
6. Contact Us
For any questions or assistance regarding exchanges, please reach out to our customer service team:
- Email: meemseenfabrics@gmail.com
- Phone: +923291155937
- Store Address: Shop # 3 Gulshan Market Sargodha Rd, Faisalabad
Thank you for choosing Meem Seen. We value your trust and are committed to providing you with the best shopping experience.
Team Meem Seen